Error "Access Denied" on the Scanner : SMB Training

Error "Access Denied" on the Scanner Print

Created by: Rose Mendez

Modified on: Wed, 24 Apr, 2019 at 12:40 PM

If you are getting the error "Access Denied" when trying to open the Earnings Graph on the SMB Scanner:

Please close the Real Time platform and log back in. The Real Time platform session expires every day so you need to open a new session every day and log out at the end of the day.

If you continue having problems with the SMB Scanner, please contact [email protected]

Rose is the author of this solution article.

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Error "Access Denied" on the Scanner Print

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